FAQ

Please refer to our Return Policy on the page footer.

Please ensure you received Pickup Confirmation email before to come to store for pickup. If you haven't received the Pickup Confirmation email. Please contact us by phone / email (cs@100JIL.com).

We offer scheduled delivery for those who cannot come to our store for pickup. Please note that scheduled delivery incurs a small additional fee, but we ensure your order will be delivered promptly.